Are we trustworthy?
100% Of course, our company is located at Guangzhou, China.We do this business since2016 and have many agent team,If we weren’t trustworthy, we wouldn’t have such strong agents.We don’t just do one time business but build a long term cooperation with any of our clients.
As because we send out products from factory directly, then you can buy high quality product in cheap price when comparing to other website, and if you would like to be a member of our agent,you could also get wholesale bottom price from us.
Can I cancel my order if i change my mind?
You can cancel your order before we ship out. Please contact us as soon as possible if you change your mind.My whatsapp is +86 18259203613
Can i return my order?
Yes, you can return your order within 14 days in resalable condition. Due to expensive of international shipping cost, so international returns fee must be covered by the customer. However, if the problem can solve in another way, we would love to do it.
Can I view the real photos of my sneaker before it ship?
Of course, we will send you the real photos or video of your sneaker before we ship out. If you are not satisfy with the condition of your sneaker, you can ask to change another pair of shoes, we will happy to do this for you.
Missing package but the shipping status shows it has been signed?
In this situation, please contact the shipping company to confirm the situation of the order first.
Shipping company lose my item?
Once we confirm the shipping company lose your order, we will re-send you another pair of sneaker, please contact us.
Duties and Taxes
All internationl duties and taxes will not charge to customer in our website. Sometime, your item will be charged taxes by custom when it arrive to your country, it is less to happen due to we ship by special channel, but we cannot guarantee it won’t happen.
Can i change my shipping address after item shipped?
Sorry, once the item have been shipped, the shipping address cannot be changed generally,but sometimes, could try to change the shipping address,but you would need to pay address changing fee.